Izgubljen usb bluetooth adapter za tastaturi+mis kombo Logitech

[Dexter013]

Kao sto tema kaze,

Izgubljen usb bluetooth adapter za tastaturi+mis kombo Logitech,

cerkica je dohvatila ne znamo ni kako ni zasto usb bocu, i sad mis i tatatura naravno ne rade,
da li neko zna da li logitech hoce da pomogne u ovakvim situacijama ili ne?

Platio bih naravno koliko go da treba jer, cak i da je pola cene skroz mi je ok.

Ali gde da se obratim, kome i kako?

Hvala.

 

[Dexter013]

Evo sta kaze google

The Logitech MK470 combo (K470 keyboard and M340 mouse) uses a specific, proprietary 2.4 GHz USB Nano receiver for a plug-and-play connection.

• Key Details: The receiver is not a Logitech Unifying receiver.

 

[Dexter013]

Kontaktirao sam logitech support, javio mi se AI bot u chatu, trazio sam coveka, i nakraju ispade ovo kad sam im dao sve podatke adresu telefon itd:

Thank you for sharing the information.
Thank you for your response and providing the information requested. We have started the process for a warranty replacement for your MK470 Slim Wireless Keyboard and Mouse Combo! From here the request will go through a final approval process which can take up to 72 hours for review. Once the order has been fully approved and shipped, you will receive an automatic e-mail notification with a tracking number so you can know when the new device will arrive.

We highly recommend that you keep the defective product in your possession until you receive the new product.

In case the replacement request is rejected for any reason, I will notify you as soon as possible so we can take the next steps needed to get you back up and running.

For future reference, your ticket number for this issue is 16961061 and you can reference it should you have any further questions regarding this case. Please don't hesitate to let me know if you need anything else in the meantime.

After your ticket has been solved, you will receive a survey regarding your support experience with Logitech. I encourage you to take a moment to provide your opinion so we can continue to improve your experience.

 

[Marvox]

Mozda neki od ovih odgovara?

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USB-Dongle-Empfänger-Adapter für Logitech MK470 kabellose Tastatur und Maus - AliExpress 7

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www.aliexpress.com

 

[Dexter013]

Mozda, sacekacu da vidim sta ce logitech da uradi pa posle da trazim dalje ako me odbiju. Hvala puno covek,

 

[Dexter013]

Javio se logitech

Dear Miloš,

Your replacement has been shipped.

Ticket: 16961061
Shipment Method: Standard
Tracking Number: 1ZA0Y3170406682865
To track your package go

For US customers, we recommend signing up for UPS MyChoice. It’s free and lets you sign up for delivery alerts on your computer or mobile device, check the delivery time, and authorize shipment release to members of your household. You can get delivery alerts by email or text the day before delivery and the morning of your delivery, along with confirmation of delivery to you or a UPS Retail location. You can also save the names of people in your household who can accept packages that require a signature. Plus, you can also add vacation options. Unfortunately, this service isn’t currently available outside the US.

Paket krenuo iz Holandije.

 

[SlavenK]

Сад видех пост, само мејл директно њима и паљу заменски
Мени су послали нову тастатуру.

 

[Cika_Kure]

Vau, ova tema vraća veru u korisničku podršku...

 

[PORSCHE]

Ima primera dobre podrske.

Ja mogu reci za CoolerMaster i BeQuiet!

To svakako mora direktno ili ako imaju kancelariju kod nas, preko prodavnica to tesko ide.